Clinic Guidelines
Your appointment is reserved exclusively for you. These policies help respect your time, my time, and the calm, focused space I aim to provide. They also prevent situations where a treatment fee is charged for missed appointments or late cancellations. I will always be considerate of genuine emergencies such as illness or child related situations as long as its not habitual.
Booking Your Appointment
Please only book if you’re confident you can attend. The time you reserve is set aside specifically for you, and I’m unable to accept tentative bookings.
Avoid booking during your work hours if there’s a chance you may be called into meetings or last-minute commitments. To offer flexibility, I have 17:00 appointments on weekdays and Saturday availability.
I allow one late change or same-day missed appointment as a courtesy. After that, the full treatment fee will apply for any late cancellation (less than 48 hours) or missed appointment. A payment link will be sent to settle the fee before rebooking. I appreciate your understanding in helping me avoid having to issue payment requests for unattended appointments.
Being on Time
Please aim to arrive on time to enjoy your full treatment time. Arricving late will reduce your treatment length.
For rare, unexpected delays, a 10-minute grace period is offered. Please let me know if you are running late.
If you arrive early, you are welcome to take a seat in the waiting area under the trees until my door is open for you.
Reminders
Appointment reminders are sent to help you manage your booking and check your diary for any scheduling conflicts. Please use the reminder to check your diary and notify me if you need to make any changes. This gives you the opportunity to make changes early, avoid cancellation fees, and allows your appointment time to be offered to another waiting client if necessary.
Scheduling Information
Please note that the clinic is closed on Sundays and Mondays. As I work independantly, I can only see a limited number of clients each day. To secure a time that works best for you, its helpful to book a few weeks in advance.
Address and Directions
Health Hub at Langhams
1 Tamchele Ave
Beverly
Fourways
Once you arrive at Langhams:
Drive down the left side of the Estate. After the boom park in any non-covered parking bay. You’ll find me on the ground floor of the Health Hub Building
Tuesdays-Fridays:
8am-6pm
Saturdays:
8am-2pm
Closed Sundays and Mondays
